BBA Modules Learning Outcomes

1st Year

Unit aims

This unit aims to develop knowledge and understanding of those aspects of organizations that concern and support people. This includes communication practices, teamwork, remote working and other organizational structures. Using this knowledge and understanding, learners will be able to review the impact of workplace practices on people. 

Learning Outcomes:

 

  1. Understand communication practices within organizations 
  2. Understand effective teamwork 
  3. Understand the issues associated with remote working 
  4. Understand how organizations monitor and support people in the workplace

Unit aims

The aim of this unit is to provide an overview of the human and physical resources needed in a range of organizations, including those in the primary, service and manufacturing sectors. The unit develops an understanding of the impact of efficiency on organizations. Learners will use this knowledge and understanding to review the effective use of resources within an organization 

Learning Outcomes:

 

  1. Understand the key features of resource management 
  2. Understand the importance of the effective use of physical resources 
  3. Understand how to use human resources effectively 
  4. Understand how to review the effective use of resources

Unit aims

This unit aims to develop knowledge and understanding of communication within and between organizations. Learners will also review their own communication skills in an organizational context 

Learning Outcomes:



  1. Understand channels of communication within and between organizations and their effectiveness 
  2. Be able to assess the factors that impact on workplace communication 
  3. Be able to demonstrate the effective use of own communication skills within the workplace 
  4. Be able to evaluate the effectiveness of communication within an organization

Unit aims

This unit will enable the learner to develop knowledge and understanding of business ethics and the effects ethics can have on organizations, including planning and the management of their goals and activities. 

Learning Outcomes:



  1. Understand different ethical perspectives in business 
  2. Understand business objectives from an ethical perspective 
  3. Understand ethics in workplace relationships 
  4. Be able to assess a current ethical issue in an organization

Unit aims

The unit will enable learners to develop knowledge, understanding and skills in financial and management accounting 

Learning Outcomes:

 

  1. Understand the principles of financial accounting and reporting 
  2. Be able to apply the principles of financial accounting 
  3. Be able to apply management accounting principles and procedures 

 

Unit aims

To provide learners with knowledge and understanding of sales and the principles and practices of professional selling in the business environment. 

Learning Outcomes:



  1. Understand the principles of selling and different selling methods 
  2. Understand the principles of the sales process 
  3. Understand the importance of sales technologies for organizations 
  4. Understand the financial dimension of sales 
  5. Understand sales structures in organizations

Table of Contents

2nd Year

Unit aims

This unit will develop learners’ understanding of the national and global business environment and the internal and external circumstances in which different organizations operate. 

Learning Outcomes:

  1. Understand types of organizations and their purposes 
  2. Understand the structure of organizations 
  3. Understand the impact of the market environment on organizations 
  4. Understand the nature of the national environment in which organizations operate 

Unit aims

To develop a knowledge and understanding of fundamental financial and management accounting techniques that are used by managers in organizations and to develop skills enabling learners to apply these techniques. 

Learning Outcomes:

  1. Understand financial and management accounting systems 
  2. Be able to assess business organization performance
  3. Be able to apply management accounting techniques

Unit aims

This unit aims to develop knowledge and understanding of the communication practices within organizations and learners are introduced to the different modes and channels of communication used in organizations. In addition, the unit aims to develop learners’ oral and written communication skills, enabling them to apply these skills to typical organizational requirements. 

Learning Outcomes:

 

  1. Understand how internal communication takes place within organizations 
  2. Understand how organizations communicate with customers 
  3. Understand the factors that impact on the effectiveness of communications in business 
  4. Be able to present effectively complex information using oral communication 
  5. Be able to effectively communicate in writing complex information 

Unit aims

To develop a comprehensive understanding of the marketing mix and the roles of the seven aspects of the marketing mix to businesses. 

Learning Outcomes:

 

  1. Understand the role of the product or service in the marketing mix 
  2. Understand the role of price in the marketing mix 
  3. Understand the role of place in the marketing mix 
  4. Understand the role of promotion in the marketing mix 
  5. Understand the role of process in the marketing mix 
  1. Understand the role of people in the marketing mix 
  2. Understand the role of physical evidence in the marketing mix 

Unit aims

Learners will be able to develop knowledge and understanding of the scope and importance of Customer Relationship Management (CRM) and to explore how effective CRM is achieved 

Learning Outcomes:

 

  1. Understand the importance of customer relationship management to business 
  2. Understand how good customer relationship management is achieved 
  3. Understand the use of loyalty schemes in customer relationship management 
  4. Be able to plan improvements to customer relationship management in a chosen organization 

Unit aims

To provide the learner with an understanding of the importance of information and knowledge to organizations and the key concepts of managing information and knowledge in a business setting. 

Learning Outcomes:

 

  1. Understand the meaning and sources of information and knowledge for the workplace 
  2. Understand how information and knowledge are shared and used in the workplace and why they are important 
  3. Understand the importance of using current, valid, and reliable information and knowledge in the workplace 
  4. Understand policies, procedures, legislation, and best practice for managing information 

3rd Year

Unit aims

This unit develops learners understanding of the issues organizations face operating within a global context. This understanding will allow learners to review the issues currently impacting on business organizations. 

Learning Outcomes:

  1. Understand differences in global business operations 
  2. Understand the impact of external factors on global business organizations 
  3. Understand the impact of globalization on the internal operations of business organizations 
  4. Be able to review current issues that impact on business activities of a specified country 

Unit aims

This unit will enable learners to acquire the knowledge and understanding of sustainability, as it relates to organizations. This includes the legal and regulatory requirements and how to achieve relevant quality standards. The unit will also enable learners to develop skills required to audit sustainability. 

Learning Outcomes:

  1. Understand issues relating to sustainability in organizations 
  2. Understand how legislation, regulation, and guidance impact on the sustainability of organizations 
  3. Be able to audit the sustainability of an organization 
  4. Understand the quality standards relevant to organizational sustainability

Unit aims

This unit will enable learners to understand how to manage individuals and teams. They will study organizational factors and how these impact on and influence individual and team behavior, as well as learning management tools and techniques to help them effectively manage individuals and teams. 

Learning Outcomes:

  1. Understand how structure, culture and other factors impact on people in organizations 
  2. Understand how to manage individuals and teams to achieve sustainable business performance 
  3. Understand how to develop individuals and teams to achieve sustainable business performance 
  4. Be able to review people management strategies in an organization

Unit aims

The unit aims to equip learners with the knowledge and understanding of the sources and use of finance in organizations and how to evaluate and interpret financial data. 

Learning Outcomes:

  1. Understand the sources of finance available to organizations 
  2. Be able to assess an organization’s financial performance 
  3. Be able to use costing methods to make informed organizational decisions

Unit aims

To develop knowledge and understanding of general marketing principles and their application in business. 

Learning Outcomes:

  1. Understand the role of marketing in business 
  2. Understand marketing principles 
  3. Understand marketing methods 
  4. Understand how to develop a marketing plan for a specific product or service

Unit aims

To provide the learner with an understanding of the importance of small business enterprises in today’s business environment. Also, an understanding of the development, management, and administration of small business enterprises. 

Learning Outcomes:

  1. Understand different types of enterprises and the role of small business enterprises in today’s economy 
  2. Understand the start-up of a small business enterprise 
  3. Understand the operation of a small business enterprise 
  4. Understand how to expand a small business enterprise

4th Year

Unit aims

The aim of this unit is to enable the learner to understand the role of leadership and management in organizations; and the use of leadership and management skills to improve organizational performance 

Learning Outcomes:

  1. Understand strategic leadership and management in organizations 
  2. Understand how to improve organizational performance through the application of relevant leadership and management skills 
  3. Understand how leaders and managers utilize teams in improving organizational performance 

Unit aims

The aim of this unit is to develop the knowledge, understanding and skills required to manage change within an organization. Learners will develop an understanding of the need for managing change and the different models that can be used to support this process 

Learning Outcomes:

  1. Understand how models or frameworks of strategic change can support the change process in organizations 
  2. Understand strategies to encourage the involvement of stakeholders in the management of change 
  3. Be able to develop a change strategy against business aims and objectives

Unit aims

To enable learners to develop the knowledge and understanding required to manage and deliver excellent customer service. 

Learning Outcomes:

  1. Understand how to identify and meet stakeholder needs when managing quality and service delivery 
  2. Understand how to manage quality and service delivery 
  3. Understand how to embed quality improvement and service delivery

Unit aims

This unit aims to help learners develop their own personal leadership and management skills to support the achievement of organizational objectives and personal progression. 

Learning Outcomes:

  1. Understand how personal leadership and management skills support the achievement of organizational objectives 
  2. Be able to manage development of own personal leadership and management skills to support achievement of personal and organizational objectives 
  3. Be able to reflect on the effectiveness of personal development plans in developing management and leadership skills 

Unit aims

The aim of this unit is to enable learners to understand the process of identifying appropriate and feasible projects. Learner will also understand how the projects can be planned and monitored to achieve business objectives. 

Learning Outcomes:

  1. Be able to analyze business objectives to identify potential projects, their feasibility and the methodology which may be used 
  2. Be able to design systems and plans for initiating and managing projects 
  3. Understand how to monitor and control the progress of projects 
  4. Understand how to close and review the success of a project 

Unit aims

The aim of this unit is to develop knowledge understanding and skills in human resource management and consider contemporary issues that affect human resource management within organizations 

Learning Outcomes:

  1. Understand how human resource management contributes to organizational effectiveness 
  2. Understand the formulation and implementation of human resource management plans 
  3. Understand contemporary issues affecting human resource management in organizations

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